Our success depends on our ability to attract and retain the most talented professionals in their respective fields and to provide an environment in which they are able to apply their skills and experience in addressing our clients’ varied needs.
>

Overview

As a professional services organisation, remaining an employer of choice is a prerequisite for our success. Achieving this depends on our ability to attract and retain the most talented professionals in their respective fields and to provide an environment in which they are able to apply their skills and experience in addressing our clients’ varied needs.

Our people performance is evaluated alongside other aspects of performance (financial, technical, safety and client engagement) during monthly, quarterly and annual business reviews. This evaluation involves tracking a range of metrics for headcount growth, retention, stability and employee engagement alongside reviews of the skills and capabilities of our people against an assessment of the future needs of the business. We also take note of the results of internal and external surveys.

Whilst 2009/10 was a very difficult year for many of our staff, with significant headcount reduction particularly in the first half of the year, we have worked hard both to maintain a positive employment environment and to continue to develop the skills of individuals and the capabilities of the organisation as a whole. Our performance is summarised in the following sections.